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Title
Text copied to clipboard!Dining Room Supervisor
Description
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We are looking for a Dining Room Supervisor to lead and manage all aspects of dining room operations within our establishment. The Dining Room Supervisor is responsible for ensuring an exceptional guest experience by maintaining high standards of service, cleanliness, and efficiency. This role involves supervising dining room staff, coordinating with kitchen and management teams, and handling guest concerns with professionalism and care. The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for hospitality. Key duties include scheduling and training staff, monitoring service quality, ensuring compliance with health and safety regulations, and assisting with event planning or special functions. The Dining Room Supervisor must be able to handle high-pressure situations, resolve conflicts, and motivate the team to deliver outstanding service. This position requires excellent communication skills, the ability to multitask, and a customer-focused attitude. Previous experience in a supervisory or management role within the food and beverage industry is highly desirable. The Dining Room Supervisor will also be responsible for inventory management, maintaining dining room aesthetics, and implementing policies to improve operational efficiency. Flexibility to work evenings, weekends, and holidays is essential. If you are dedicated to creating memorable dining experiences and have a proven track record in hospitality management, we encourage you to apply for this rewarding opportunity.
Responsibilities
Text copied to clipboard!- Supervise and coordinate dining room staff activities
- Ensure high standards of customer service are maintained
- Train, schedule, and evaluate dining room employees
- Address and resolve guest complaints or concerns
- Collaborate with kitchen and management teams
- Monitor dining room cleanliness and organization
- Oversee table settings and dining room aesthetics
- Manage inventory of dining room supplies
- Enforce health, safety, and sanitation regulations
- Assist with event planning and special functions
- Implement operational policies and procedures
Requirements
Text copied to clipboard!- Proven experience in a supervisory role in food service
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to multitask and work under pressure
- Knowledge of health and safety regulations
- Customer-focused attitude and problem-solving skills
- Attention to detail and organizational skills
- Flexibility to work evenings, weekends, and holidays
- Basic computer and point-of-sale system proficiency
- High school diploma or equivalent; hospitality degree preferred
Potential interview questions
Text copied to clipboard!- Describe your experience supervising dining room staff.
- How do you handle difficult customer situations?
- What strategies do you use to motivate your team?
- How do you ensure compliance with health and safety standards?
- Can you provide an example of improving dining room efficiency?
- Are you comfortable working flexible hours, including weekends?
- How do you coordinate with kitchen staff during busy periods?
- What steps do you take to maintain dining room aesthetics?
- Describe your approach to staff training and development.
- How do you manage inventory and supply needs?
